Privacy Policy

01 Where this policy applies

It covers epikchatcam.com in every browser, plus the home screen shortcut you can add on a phone. It applies to guests who visit once and to regulars with a long follow list alike, from the first page load onwards, because a guest session is created before you tap anything.

Here, “EpikChatCam”, “we” and “us” mean the people who operate epikchatcam.com, and “you” means whoever is using the site on a given device. The Terms of Service cover the rules of the site; read the two together where they overlap.

02 Details you decide to share

Much of what we hold is what you decide to put on the site. Your guest profile starts out almost empty, and everything you add later is up to you.

• Profile details: a display name, a profile photo and any other details you add or edit.
• Things you write: comments in live streams, text in Text mode, profile messages, club messages and the automatic translations of typed text.
• Club content: photos and videos you post in a club, club names, rules and descriptions if you create one.
• Support and reports: what you tell us when you report an account or email support, including attachments.
• Purchases: the coins you buy and the gifts you send with them.

03 Information the site produces as you use it

A few records are created just by the site doing its job. When you open a stream, start a match or join a call, the system notes what happened, which mode was used and when it ended. Follows, blocks, club memberships and your conversation list are stored so they are still there next time.

Your browser asks before your camera or microphone is used, and nothing starts until you agree. Audio and video pass between the people in a call so the call can happen. Your camera stays untouched while you watch a stream. We also collect device information such as browser and operating system, language setting, an approximate region derived from your IP address and error logs, to keep the site stable, show it in the right language and detect abuse.

04 What we use it for

• Running the Live tab, matching, 1v1 calls and clubs, and ending a session when someone leaves or taps Next.
• Showing your profile to the people you chat with and keeping your follows, messages and club memberships in place.
• Translating typed messages when two people write in different languages.
• Handling coin purchases, delivering gifts and handing out free matches, including those from the Reward Center.
• Reviewing new clubs before they open and acting on reports that someone broke the rules.
• Finding bugs, checking how fast pages and calls load and deciding what to build next.

05 Service providers and other parties

Nobody buys personal information from us, because we do not sell it. A handful of providers process parts of it for us: companies that host and deliver the site, payment processors that take payments for coins, translation services and analytics tools that show us errors and slow pages. They work under instructions and only get what their job needs.

When you pay, the payment processor receives the card or wallet details you enter; we receive confirmation of the payment and what was bought, never the full card number. We may disclose information if the law requires it or if it is needed to protect someone’s safety, our users or our rights.

06 Keeping and deleting records

Information stays while your profile is in use and afterwards for as long as it is needed for the reasons above, for example answering a late payment question, finishing a report or meeting a legal duty. After that it is deleted or reduced so it no longer identifies you.

Records linked to a report or a rule breach can be kept longer, since they help if the same person comes back with a different account.

07 What you can do

You can edit your display name and photo, unfollow people, leave clubs, block accounts, and keep your camera off by watching streams or choosing Voice or Text on the match screen. You can also ask for a copy of your personal information, ask for corrections or ask for your profile to be deleted. Local law may give you further rights, including complaining to a data protection authority.

Send requests to the support address above from an address you can answer, with your display name. We may ask a question to confirm the profile is yours before we act.

08 Cookies and browser storage

Cookies and similar storage keep your guest session active, remember settings such as language and chat mode and help us understand how pages are used. Clearing your browser data ends the guest session on that device, and blocking storage entirely stops the site from working properly.

09 Updates to this policy

New features or changes to how EpikChatCam works can mean changes here. The date at the top tells you which version you are reading, and important changes will be flagged on the site before they apply.